Frequently Asked Questions
Everything you need to know about your signature scent experience.
Are RZLER PERFUME products original and authentic?
Yes, we guarantee that all fragrances sold on our platform are 100% authentic and sourced directly from authorized distributors or the perfume houses themselves.
How long does the fragrance typically last after application?
Longevity varies by concentration. Our Eau de Parfum (EDP) typically lasts 6-8 hours, while our Extrait de Parfum can last over 10 hours depending on your skin chemistry and environment.
What is your return policy for opened perfumes?
Due to hygiene and safety standards, we can only accept returns on unopened and sealed products within 14 days of delivery. We recommend purchasing a discovery sample before committing to a full bottle.
How should I store my perfumes to maintain their quality?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and humidity. Avoid keeping them in the bathroom where temperature fluctuations occur.
How long will it take to receive my order?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
Do you offer international shipping?
Yes, RZLER PERFUME ships to over 50 countries worldwide. Please note that shipping rates and potential customs duties are calculated at checkout based on your location.